Provide responsible service of alcohol (RSA)

Program Overview

This unit describes the performance outcomes, skills and knowledge required to responsibly sell, serve or supply alcohol.

Responsible practices must be undertaken wherever alcohol is sold, served or supplied, including where alcohol samples are served during on-site product tastings. This unit therefore applies to any workplace where alcohol is sold, served or supplied, including all types of hospitality venues, packaged liquor outlets and wineries, breweries and distilleries.

The unit applies to all levels of personnel involved in the sale, service, including promotional service and supply of alcohol in licensed premises. Those selling or serving alcohol may include food and beverage attendants; packaged liquor salespersons selling in person, over the phone or online; winery, brewery and distillery cellar door staff; delivery services and supplier sales representatives. The unit also applies to security staff who monitor customer behaviour and to the licensee who is ultimately responsible for responsible service of alcohol (RSA) management.

The unit incorporates the knowledge requirements, under state and territory liquor licensing law, for employees engaged in the sale, service or supply of alcohol.

Certification requirements differ across states and territories. In some cases, all people involved in the sale, service including promotional service and supply of alcohol in licensed premises must be certified in this unit. This can include the licensee and security staff.

This unit covers the RSA skill and knowledge requirements common to all States and Territories. Some legislative requirements and knowledge will differ across borders. In some cases, after completion of this unit, state and territory liquor authorities require candidates to complete a bridging course to address these specific differences.

Those developing training to support this unit must consult the relevant state or territory liquor licensing authority to determine any accreditation arrangements for courses, trainers and assessors.

The latest release of the qualification can be found at:

https://training.gov.au/training/details/SITHFAB021/unitdetails

Key Information

Start Date

Every week

Duration

4 hours

Fee

$70 (AUD)

Delivery Site

Brisbane, Melbourne, Sydney, Hobart

Mode of Delivery

This program is delivered in a blended delivery mode, which includes the combination of face to face, structured self-paced and online learning.  

Student

Domestic

Requirement

Students must: 

Be over 18 years of age.

Possess a Unique Student Identifier (USI) number.

Provide 100-point IDs.

Have sufficient language, literacy and numeracy (LLN) skills

If you have language, literacy or numeracy difficulties or other special needs, please inform our training support staff prior to enrolling so they can speak with you about our available support services.